Motorola VESTA Meridian E9-1-1 Call Handling System
VESTA Meridian is a feature rich call handling system designed for high volume communications centers with up to 100 positions. Its advanced client/server architecture allows integration with ORION MapStar™ GIS and Motorola radio dispatch consoles for a powerful E9-1-1 call handling and radio dispatching solution.
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Automatic Call Distribution (ACD)
Brings efficiency and balance even when call volumes are at their highest. -
Available in JTIC certified version
Allows for security of the system to meet Federal requirements for use on military bases. -
Dual ALI provider
Allows connectivity to a private ALI database as well as a backup telephone company-based database. -
Easy-to-use graphical interface
The icon-based environment simplifies training, speeds implementation and puts critical information at your fingertips for a more effective response. -
Instant Recall Recorder (IRR) and call history
Conversations are recorded for easy play-back and forwarding to other users. Depending on system configuration, phone and radio conversations can be recorded. -
Integration with Motorola radio dispatch and ORION
Motorola has certified the integration of VESTA Meridian with ORION MapStar and Motorola Gold Elite radio dispatch consoles. This integrated system enables efficient call-handling of E9-1-1 call-handling and emergency response dispatches at a single stati -
Powerful CTI (Computer Telephony Integration)
Communicate via desktop, phone or both with features such as call holding, call waiting and conferencing. -
Standards Compliant
Wireless Phase I and II compliant -
User-configuration desktop
Customize desktops to meet special user needs or shift assignments. Operators access their own desktop at any workstation.
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